Privacy Policy
Last Updated: 2026-05-14
Luca Cycling Limited is committed to protecting and respecting your privacy. This privacy policy (together with our Terms and Conditions) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us and tell you about your privacy rights and how the law protects you. By visiting www.rideluca.com, you are accepting and consenting to the practices described in this policy.
Important Information
At Luca Cycling Limited, we recognize the importance of safeguarding your personal information. We collect and process personal data for the following purposes:
- Providing you with access to our products and services
- Processing orders and transactions
- Managing your account and providing customer support
- Personalizing your experience and improving our products and services
- Sending you marketing communications, where you have opted in to receive them
- Complying with legal and regulatory obligations
We are committed to ensuring that your personal data is handled securely and in accordance with applicable data protection laws.
Third-Party Links
Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
How Your Personal Data is Collected
We collect personal data directly from you when you:
- Create an account on our website
- Place an order for our products
- Sign up to receive marketing communications
- Contact us with inquiries or feedback
We may also collect personal data automatically when you interact with our website, such as through cookies and similar technologies. Please see our Cookie Policy for more information.
Cookie Policy
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.
Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means.
Your Rights
You have the right to:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing of your personal data
- Request the transfer of your personal data
If you wish to exercise any of these rights, please contact us using the details provided below.
Contact Us
If you have any questions about our privacy policy or the way we collect and use your personal data, please contact us at:
Luca Cycling Limited
124 City Road, London, EC1V2NX
Email: hello@rideluca.com